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CLIENT TESTIMONIALS

Elena Gorohhova, CDO at Luminor Bank

“The workshop covered the fundamentals of AI automation and AI agents, included several hands-on assignments, and resulted in a prioritized list of 10 actionable AI initiatives. By the end of the day, we had established a clear roadmap, which the team has already started using to kick off AI automation projects.”

Jaana Pertmann, Business Solutions PM at Thermory

“The trainer was specific and provided many practical examples and tips to really put the knowledge into practice. The group work put me into action and everyone left the training with real and valuable results.”

Anastassia Tumaš, HR Manager at NPM Silmet

“The training was structured logically, fast-paced and well-balanced between theory and practical exercises. All topics were tailored to the real situations and needs of our company. Participants gained many new and practical tools that can be applied today.”

Ülle Bondarev, HR Manager at Verston

“Excellent, content-rich training with very practical AI tools and skills. We gained many ideas to develop and implement in our company. Practical examples and teamwork supported the theoretical part perfectly. And of course — a superb trainer!”

Co-Founder & Head of Artificial Intelligence

Pragmatiq AI

Tallinn, Estonia

January 2025 – Present

  • Leading end-to-end development of AI solutions – generative AI chatbots, intelligent agents, automations, and Copilot-based workflows embedded into client processes.
  • Working with C-level leaders and technical teams to map operational needs, identify high-impact AI use cases, and translate them into practical solutions.
  • Overseeing strategic direction of AI projects from discovery and architecture to deployment, ensuring alignment with business goals and regulatory expectations.
  • Conducting AI workshops, training sessions, and implementation roadmapping for organizations adopting AI.
  • Driving innovation including AI-driven hiring tools, sector-specific agent libraries, and proof-of-concept solutions.

Co-Founder & Head of AI Lab

Bonsay Technologies

Tallinn, Estonia

May 2021 – January 2025

  • Built and executed company and product strategies, establishing the AI Lab as a core business direction.
  • Led development of AI-powered solutions including chatbots, intelligent agents, and automation systems for enterprise clients.
  • Implemented an AI-driven hiring platform and pre-screening system connecting global tech talent across 20+ countries.
  • Represented the company at industry events, building strategic partnerships in AI and technology.

Consulting Partner

SURBOX (Logistics Automation)

Bogotá, Colombia

September 2019 – December 2021

  • Established the vision and roadmap for Colombia’s first parcel locker network.
  • Secured key partnerships with logistics companies; successfully launched the network with Coordinatora Mercantil.

CEO & Co-Founder

Cerebrum Hub (Online Academy)

Tallinn, Estonia

January 2022 – December 2024

  • Built an online academy from the ground up, training 550+ adults transitioning into tech careers with 80%+ job placement rate.
  • Pioneered AI-powered learning solutions including AI-driven coaching and video training platforms.
  • Managed a 16-member team and established KPIs and analytics to maintain high educational quality.

Consulting Partner

LifeUP OÜ (FinTech)

Tallinn, Estonia

September 2017 – September 2021

  • Founded and built a no-code loan management platform (LifeUp Loan Management Suite) for financial institutions.
  • Implemented solution for major clients including KredEx and Rietumu Banka.
  • Led fundraising, product development, and client acquisition. Successfully exited through company sale.

Interim Program Manager

Estonian Tax and Customs Board

Tallinn, Estonia

March 2019 – April 2020

  • Managed the e-MTA system development – a complete redesign of 200+ subsystems for Estonia’s tax infrastructure.
  • Led project recovery during a critical phase, coordinating 50+ developers across three development partners.
  • Delivered on time and within budget despite initial complexity.

IT Product Owner / Business Analyst

Omniva

Tallinn, Estonia

May 2016 – August 2017

  • Led transformation of the logistics information system, managing a 30-member agile development team.
  • Implemented a new GIS solution (ArcGIS) for logistics network management.

CTO → Project Manager / Business Analyst

Edisoft Estonia OÜ

Tallinn, Estonia

June 2013 – June 2016

  • Led the Estonian IT department as CTO; developed IT strategy and restructured the product portfolio.
  • Managed document and process management solutions for clients including TalTech, Kultuuriministeerium, Ragn Sells, and Magnetic MRO.
  • Led development of EDI and e-Invoicing platform across the Baltic States.

PROFESSIONAL EXPERIENCE

PROFESSIONAL SUMMARY

AI transformation and implementation expert with 12+ years of experience in technology innovation and automation. As the leader of Pragmatiq AI, Andres specializes in designing and deploying AI solutions that deliver measurable business outcomes for medium and large enterprises across financial, construction, industrial, and public-sector organizations. He combines deep technical competence in AI systems (generative AI, intelligent agents, RAG architectures, process automation) with practical business thinking and hands-on project leadership. His track record includes founding and scaling multiple successful technology companies, leading automation projects for major institutions, and training 1,500+ professionals in AI adoption over the past two years. He is a certified Microsoft Copilot practitioner and Pragmatiq AI is a Microsoft AI Cloud Partner.

Andres Gavriljuk

Founder of Pragmatiq AI, Automation and AI Expert
Tallinn, Estonia
Microsoft AI Cloud Partner (Pragmatiq AI)
AI Agent Design & Deployment
Microsoft Copilot Implementation
Enterprise System Transformation
AI Strategy & Roadmapping
Product & Program Management
RAG Architecture & Implementation
Generative AI & LLM Solutions
Process Automation & Optimization
AI Training & Change Management

KEY COMPETENCIES

AI TRAINING & ADVISORY EXPERIENCE

Trained and advised 1,500+ professionals through public and corporate training programs on AI adoption, transformation, and practical implementation over the past 2 years. Key clients include:

EDUCATION

Master of Business Administration (MBA) – Management in Digital Society
Estonian Business School, 2018–2019
Bachelor’s Degree in Information Systems Analysis
Estonian Information Technology College, 2014–2017

CERTIFICATIONS & LANGUAGES

Certifications:
Strategic Management
EUCIP Core Level Certificate
IT Systems Specialist, Level 4
Agile Project Management
Managing Project Communication
Languages:
English (Professional Working)
Russian (Native)
Estonian (Professional Working)
Contacts
info@pragmatiqai.com
Harju maakond, Tallinn, Kesklinna linnaosa, Järvevana tee 9, 11314
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