Millions of people use ChatGPT every day—to write, plan, analyze, or simply brainstorm. But there’s a common frustration: sometimes the answers feel too general, off-target, or not exactly what you hoped for.
The reason isn’t usually the AI itself—it’s the prompt you give it. A prompt is the instruction that guides ChatGPT. If it’s too vague, the result will be vague as well. If it’s clear and role-specific, the answer can be surprisingly sharp and actionable.
To make this easier for everyone, OpenAI has created Prompt Packs—ready-made collections of prompts designed for specific roles. Instead of spending time figuring out how to “ask the right way,” you can start with a proven prompt and get professional-quality results immediately.
What Are Prompt Packs?
Prompt Packs are toolkits for ChatGPT users. They are:
- Practical—focused on real challenges professionals face.
- Time-saving—no need to reinvent the wheel.
- Flexible—easily adapted to your own projects, audiences, or industries.
In the examples below, you’ll see examples of specific products, audiences, or problems. You can replace these with your own details to make the prompts work for your context.
Six Roles, Six Prompts in Action
1. Sales
Sales teams spend their days connecting with prospects, writing emails, preparing for calls, and handling objections. Prompt Packs help them draft outreach, summarize conversations, and personalize follow-ups—so they can focus on relationships, not admin work.
Prompt:
Write a short, compelling cold email to a Head of IT at Spotify introducing our SaaS platform that reduces cloud costs by 30%. Use the background below to customize it.
Background: Our tool automatically identifies unused resources, scales workloads efficiently, and provides clear savings reports. Format it in email-ready text.
Result: A professional, personalized outreach email ready to send.
2. Customer Success
Customer success teams aim to keep users engaged and satisfied, ensuring long-term value. They prepare onboarding and communicate product updates. Prompt Packs accelerate research, draft plans, and generate insights to improve retention.
Prompt:
Create a reusable onboarding plan template for an online education platform. Reference typical timelines, milestones, and stakeholder alignment needs. Format as a week-by-week table with task owners and goals.
Result: A clear, week-by-week onboarding plan template with assigned responsibilities.
3. Product Teams
Product teams balance user needs, business goals, and technical feasibility. They analyze customer feedback, define features, and shape roadmaps. Prompt Packs help them brainstorm, explore monetization, and draft Product Requirements Documents quickly.
Prompt:
We’re considering pricing changes for a collaboration app aimed at small businesses. Suggest 3 monetization strategies. Include pros, cons, and examples of companies using each.
Result: A comparison of three monetization models—such as freemium, tiered pricing, and usage-based billing—with pros and cons.
4. Engineering
Engineering teams focus on building and maintaining systems efficiently. They want clean code, fewer bugs, and scalable architecture. Prompt Packs provide support for code reviews, documentation, and design validation.
Prompt:
I’ve drafted a technical design document for a new payment integration feature in an e-commerce platform. Review it for clarity, architectural soundness, and completeness. Highlight any missing considerations or questions reviewers may raise.
Result: A detailed review with flagged gaps, error handling for failed transactions, and scalability of payment APIs.
5. HR
HR teams ensure smooth operations and positive employee experience. They create policies, manage surveys, and prepare internal communications. Prompt Packs make it faster to draft surveys, analyze results, and generate HR content.
Prompt:
Write 6–8 employee survey questions designed to measure belonging, manager trust, and workload balance. Ensure the questions are neutral and easy to understand. Format them as one question per line with rating scale suggestions.
Result: A ready-to-use set of survey questions.
6. Managers
Managers keep projects on track, coach employees, and align outcomes to company goals. They run check-ins, performance reviews, and status updates. Prompt Packs help them with meeting notes, performance feedback, and skill gap analysis.
Prompt:
I want to understand the main skill gaps on my team. Here is what my team is good at: communication and teamwork. Here is where they struggle: meeting deadlines and using digital tools. Suggest the key gaps and how I can close them—through training, coaching, or hiring. Show the results in a simple table.
Result: A table highlighting gaps in time management and digital skills, with recommendations for training, coaching, or adding new expertise.
How to Use Prompt Packs in Your Work
Prompt Packs can be applied in almost any setting—here are three practical ways:
- For business professionals: speed up the creation of strategies, reports, or client presentations. Add your company’s context (industry terms, target customers, goals) to make results precise and relevant.
- For educators: save time by letting AI draft lesson structures or differentiated activities. Then adapt the language and examples to your students’ age and interests.
- For content creators: use prompts as idea generators for campaigns, posts, or scripts. Get quick first drafts, then polish them with your unique style and tone.
The key tip: treat Prompt Packs as a starting point, not a final product. They give you structure and clarity, while you bring in expertise and nuance.
Where to Go From Here
Prompt Packs show just how versatile ChatGPT can be. Whether you’re a marketer, teacher, developer, or coach, the right prompt can turn the AI into a useful partner—saving you hours of work and helping you focus on what really matters.
The six examples above are only a glimpse. There are hundreds of other role-based prompts waiting to be explored, each designed to make ChatGPT more practical for everyday tasks. You can browse the full library on OpenAI Academy.
And if you’d like to go one step further—not just experiment with prompts but see how AI could address your company’s real challenges—we’re here to help. At Pragmatiq AI, we offer a free 1-hour consultation where we discuss your goals and map out practical next steps.