In July 2025, Arens — Estonia's largest kitchen manufacturer — commissioned a 2-day intensive AI implementation training from Pragmatiq AI. Despite 80% production automation, the company was operating at only 70% capacity. During the training, participants discovered €130,000 in annual savings potential hidden in sales, customer service, and project management.
About the Company
Provided Services
The Challenge
Arens had achieved impressive production efficiency, automating approximately 80% of manufacturing and producing around 40 kitchens per day. Yet the company was operating at only 70% capacity.
The bottleneck wasn't on the production floor — it was in sales, customer service, and project management, where processes remained largely manual.
Key Questions
Solution
Pragmatiq AI conducted a 2-day intensive training with cross-functional teams from sales, customer service, and project management. Through hands-on exercises and real process analysis, participants themselves discovered where their company was losing money — and the findings were eye-opening.
Problems Identified
During the training, participants uncovered four critical areas where manual processes were silently draining company resources:
Key Findings Discovered During Training
- €130K annual savings potential
- 300 unanswered inquiries/month
- 1.5-2h daily time wasted/rep
Results
The 2-day training delivered far more than knowledge transfer. Participants discovered €130,000 in annual savings potential by analyzing their own processes and calculating the true cost of inefficiencies.
Immediate Impact Areas
Key Outcomes
What's Next
With the bottlenecks identified and ROI quantified, Arens now has a clear roadmap for AI implementation. The €130,000 savings potential discovered during the training represents just the beginning — unlocking the remaining 30% capacity could mean significantly more kitchens delivered and revenue captured.