Robert – Website Customer Service Agent

What This AI Employee Does
Robert automatically assists website visitors by answering their questions using your website content, FAQs, and uploaded documents. This AI agent understands natural language queries and provides accurate, helpful responses 24/7, just like a knowledgeable human customer service representative.

Business Impact
  • Reduces customer support workload by up to 60%.
  • Provides instant responses to visitors, improving customer satisfaction.
  • Available 24/7, ensuring support outside of business hours.
  • Consistently delivers accurate information, reducing follow-up inquiries.

Implementation Timeline
Deploy within 1-3 weeks depending on customization needs. Our team handles the complete setup while you focus on business results.

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Specialisation: Customer Service

How It Works
Supported Integrations
Advanced Capabilities

How It Works

  1. We deploy a customized chat interface on your website.
  2. You upload relevant documents and FAQs to Robert's knowledge base.
  3. Robert begins assisting your website visitors immediately, learning and improving with each interaction.

Robert gives you complete control and transparency, with an admin dashboard to monitor conversations and refine responses over time.

Supported Integrations

  • Website Platforms (WordPress, Shopify, Wix, custom sites).
  • Knowledge Base Systems (Zendesk, Notion, SharePoint).
  • CRM Systems (via API connection).
  • Analytics Tools (for performance tracking).
  • Multilingual Support (can be trained in any language).
  • External Systems (inventory, order status, booking systems).

Advanced Capabilities

Robert can be extended to query your business systems in real-time, enabling automated handling of specific customer inquiries such as order status checks, appointment scheduling, or product availability—all without human intervention.